Updated: May 2021
We are Loop Now Technologies, Inc, trading as Firework, based at 2635 Broadway Street, Redwood City, CA 94063, United States of America. All references in this policy to "Firework", "Company", "our", "us" or "we" refer to Loop Now Technologies, Inc.
Personal information and other information you provide us.
We use third-party analytics tools to help us measure traffic and usage trends for the Service. These tools collect information sent by your device or our Service, including the web pages you visit, add-ons, and other information that assists us in improving the Service. We collect and use this analytics information with analytics information from other Users so that it cannot reasonably be used to identify any particular individual User.
We use third party analytics tool Google Analytics and Firebase provided by Google, Inc (1600 Amphitheatre Parkway Mountain View, CA 94043, USA). We also further use Facebook Analytics and "Facebook Pixel" of Facebook Inc. (1 Hacker Way, Menlo Park, CA 94025, USA) ("Facebook") and Amplitude Analytics (631 Howard Street, 5th floor, San Francisco, CA 94105).
Cookies are small files that are placed on your computer by websites that you visit or certain emails you open. They are widely used in order to make websites function properly, as well as to provide business and marketing information to the owners of the site and other third parties.
Several types of cookies are used for our Service:
You may refuse to accept cookies by altering the settings on your internet browser, or such other mechanisms that we provide via our Services. For further information about cookies, please see http://www.allaboutcookies.org
Log file information is automatically reported by your browser each time you make a request to access (i.e., visit) a web page or app. It can also be provided when the content of the web page or app is downloaded to your browser or device.
When you use our Service, our servers automatically record certain log file information, including your web request, Internet Protocol ("IP") address, browser type, referring / exit pages and URLs, number of clicks and how you interact with links on the Service, domain names, landing pages, pages viewed, and other such information. We may also collect similar information from emails sent to our Users which then help us track which emails are opened and which links are clicked by recipients. The information allows for more accurate reporting and improvement of the Service.
Do-Not-Track Signals and Similar Mechanisms: Some web browsers transmit “do-not-track” signals to websites. Because of differences in how web browsers incorporate and activate this feature, it is not always clear whether users intend for these signals to be transmitted, or whether they even are aware of them. We currently do not take action in response to these signals.
When you use a mobile device like a phone to access our Service, we may access, collect, monitor, store on your device, and/or remotely store one or more "device identifiers." Device identifiers are small data files or similar data structures stored on or associated with your mobile device, which uniquely identify your mobile device. A device identifier may be data stored in connection with the device hardware, data stored in connection with the device’s operating system or other software, or data sent to the device by Firework.
A device identifier may deliver information to us or to a third party partner about how you browse and use the Service and may help us or others provide reports or personalized content and ads. For more information about personalized or interest-based advertising, please see the “Sharing of Your Information” section below. Some features of the Service may not function properly if use or availability of device identifiers is impaired or disabled.
Metadata is usually technical data that is associated with User Content. For example, Metadata can describe how, when and by whom a piece of User Content was collected and how that content is formatted.
Users can add or may have Metadata added to their User Content including a hashtag (e.g., to mark keywords when you send a photo), geotag (e.g., to mark your location to a photo), or other data. This makes your User Content more searchable by others and more interactive.
We use TrueDepth technologies with our camera SDK to provide real-time face filters within the App. From time to time, we may use information from Apple’s TrueDepth camera to improve the quality of lenses. None of the information collected by the TrueDepth ever leaves the user’s device. Information from TrueDepth camera is used in real time - this information is not stored in our servers or shared with third parties. For more information about TrueDepth technologies, you may visit https://support.apple.com/en-us/HT208108.
In cases where we make our Service available on or via websites, applications or devices of third party publishers or distributors, we may provide some or all of the following information to such third parties: number of videos viewed on their site or application, video preferences, and duration of video views.
Our legal basis for processing your personal information for the purposes described above includes processing that is: necessary for the performance of our contract with you (such as where necessary to provide you with our products or services); necessary for our legitimate interests (such as to carry out analytics in order to improve our Service, run, grow and develop our business and Service, select appropriately skilled and qualified suppliers, carry out marketing, market research and business development and for internal administrative purposes); and necessary to comply with our legal obligations (such as to respond to a subpoena or other legal process). In some cases (e.g., for the purposes of sharing information with third-party advertising partners), we may rely on your consent to process your information, which may subsequently be withdrawn at any time by contacting us at the details listed below. Withdrawing your consent does not affect the lawfulness of processing based on consent before it was withdrawn, and, where it is in compliance with applicable laws, we may have another valid legal basis to continue processing your information.
Our suppliers/service providers: We may share User Content and your information (including but not limited to, information from cookies, log files, device identifiers, location data, and usage data) with other entities, including entities that we do not own or operate. You may limit sharing through contacting Firework at email@example.com to opt out. Firework may use this information to help provide, understand, and improve the Service. We also may share your information as well as information from tools like cookies, log files, and device identifiers and location data, with third-party organizations like online advertising platforms, analytics services, suppliers of technical and support services and cloud hosting providers that help us provide the Service to you ("Service Providers"). Our Service Providers will be given access to your information as is reasonably necessary to provide the Service under reasonable confidentiality terms.
Corporate affiliates: We may also share your information with our corporate affiliates.
On a change of control of the Company: If we sell or otherwise transfer part or the whole of Firework or our assets to another organization (e.g., in the course of a transaction like a merger, acquisition, bankruptcy, dissolution, or liquidation), your information such as name and email address, User Content and any other information collected through the Service may be among the items sold or transferred.
Responding to legal requests and preventing harm: We may access, preserve and share your information in response to a legal request (like a search warrant, court order or subpoena) if we have a good faith belief that the law requires us to do so. This may include responding to legal requests from jurisdictions outside of the United States where we have a good faith belief that the response is required by law in that jurisdiction, affects users in that jurisdiction, and is consistent with internationally recognized standards. We may also access, preserve and share information when we have a good faith belief it is necessary to: detect, prevent and address fraud and other illegal activity; to protect ourselves, you and others, including as part of investigations; and to prevent death or imminent bodily harm. Information we receive about you may be accessed, processed and retained for an extended period of time when it is the subject of a legal request or obligation, governmental investigation, or investigations concerning possible violations of our terms or policies, or otherwise to prevent harm.
Where you consent: We may also share your information for any other purposes disclosed to you with your consent.
Anonymized and aggregated data: We may also disclose and use anonymized, aggregated reporting and statistics about users of our Service for the purpose of internal reporting or reporting to our corporate affiliate or other third parties (including clients), and for our marketing and promotion purposes. None of these anonymised, aggregated reports or statistics will enable our users to be personally identified.
Your information collected through the Service may be stored and processed in the United States or any other country in which Firework maintains facilities.
Firework may transfer information that we collect about you, including personal information, across borders and from your country or jurisdiction to other countries or jurisdictions around the world. If you are located in the UK or European Economic Area ("EEA") or other regions with laws governing data collection and use that may differ from U.S. law, please note that we may transfer information, including personal information, to parties located in a country or jurisdiction that does not have the same data protection laws as your jurisdiction (for example the United States). We take appropriate steps to ensure that such personnel and third-party vendors are bound to duties of confidentiality and we implement measures such as EU Standard Contractual Clauses to ensure that any transferred personal information remains protected and secure. A copy of these clauses can be obtained by contacting us at the details listed below.
We also use commercially reasonable safeguards to help keep the information collected through the Service secure from loss, interference, misuse, unauthorized access, disclosure, alteration, or destruction. We also maintain reasonable procedures to help ensure that such data is reliable for its intended use and is accurate, complete, and current.
Following termination or deactivation of your account, Firework or its Service Providers may retain information (including your profile information) and User Content for a commercially reasonable time for backup, archival, and/or audit purposes, in accordance with applicable laws.
We keep your personal information for no longer than necessary for the purposes for which the personal information is processed. The length of time for which we retain personal information depends on the purposes for which we collect and use it and/or as required to comply with applicable laws and to establish, exercise or defend our legal rights.
Update your account at any time by logging in and changing your profile settings.
Unsubscribe from email communications from us by clicking on the "unsubscribe link" provided in such communications. You may not opt out of Service-related communications (e.g., account verification, changes/updates to features of the Service, technical and security notices).
You may be entitled, in accordance with applicable law, to object to or request restriction of processing of your personal information, and to request access to, rectification, erasure and portability of your personal information.
Specifically, users in the UK or EEA have the following rights:
We will consider all such requests and provide our response within a reasonable period (and in any event within one month of your request unless we tell you we are entitled to a longer period under applicable law). Please note, however, that certain personal information may be exempt from such requests in certain circumstances, for example if we need to keep using the information to comply with our own legal obligations or to establish, exercise or defend legal claims.
If an exception applies, we will tell you this when responding to your request. We may request you provide us with information necessary to confirm your identity before responding to any request you make.
Users in the UK or EEA may also lodge a complaint with a supervisory authority if they consider that our processing of their personal information infringes applicable law.
Please send an email to us if you would like to exercise any of your rights (firstname.lastname@example.org).
California residents are entitled once a year, free of charge, to request and obtain certain information regarding our disclosure, if any, of certain categories of personal information to third parties for their direct marketing purposes in the preceding calendar year. We do not share personal information with third parties for their own direct marketing purposes. To request a copy of your personal information maintained by us, please contact us as at the e-mail address in the How to Contact Us section below.
California residents may also request access to, deletion, and portability of their personal information in accordance with applicable law by contacting us at the email address in the How to Contact Us section below. We will not discriminate against you for exercising your rights, although some of the functionality and features on the Service may change or no longer be available to you. Any differences in the Service are related to the value provided.
Once we receive your request, we may verify it by requesting information sufficient to confirm your identity. If you would like to use an authorized agent registered with the California Secretary of State to exercise your rights, we may request evidence that you have provided such agent with power of attorney or that the agent otherwise has valid written authority to exercise rights on your behalf.